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imodel
07-03-2007, 11:03 PM
Anybody from CC. My EDF recently went in and the ESC was damaged in the crash. I've had the ESC for a few years and it has never failed me. Can I send it in for repair? TIA for your quick reply!

Cheers!

Joe Ford
07-11-2007, 11:22 PM
Sure...we have a flat rate repair fee on all of our controllers. For $40 we'll repair or replace it with a brand new one and cover shipping back to you. Here's the info you need on where to send it etc and a link to the info we need from you when you send it in.

http://www.castlecreations.com/support.html
http://www.castlecreations.com/support/documents/CC_Service_Request_Form.pdf

imodel
07-12-2007, 07:25 PM
Thanks for the info Joe!

EpoweredRc
07-12-2007, 07:48 PM
yeah CC is GREAT on customer service, i have never heard of a complaint where they wouldn't/couldn't fix or replace.