View Single Post
Old 02-28-2013, 12:23 AM   #1
gramps2161
Community Moderator
 
gramps2161's Avatar
 
Join Date: Dec 2008
Location: oxford, MA
Posts: 5,865
View gramps2161's Gallery9
Thanked 539 Times in 535 Posts
Club: Rocky Hill Flying Circus
iTrader: (2)
Friends: (18)
Thumbs up sea plane supply

Here is another one to add to my list to do business with Sea Plane Supplies.
http://www.seaplanesupply.com/index.htm

I ordered a set of floats Mon. had them at my house today. Unfortunately USPS decided they needed to be roughed up some well a lot.
I got home, and found the box torn open on the side, so out came the camera and took pic's as I unboxed em. Bent like a banana with cracks through out the floats. Even the plywood was broken inside the floats. I sent them pictures of the damage done by USPS. He sent me a email back within 5 minutes that a new set was being shipped Thurs.
To me he full filled his end of the bargain by shipping them, and not his responsibility of what happens by the shipper that is out of his hands.
Great customer service above and beyond what he had to do.


Attached Thumbnails
Click image for larger version

Name:	floats 003.jpg
Views:	44
Size:	34.2 KB
ID:	166633
Click image for larger version

Name:	floats 005.jpg
Views:	36
Size:	29.7 KB
ID:	166634
Click image for larger version

Name:	floats 001.jpg
Views:	69
Size:	51.8 KB
ID:	166635
gramps2161 is online now  
  Reply With Quote
 
Page generated in 0.30259 seconds with 21 queries