They shouldn't ship a 3 cell at 9.9 v.... it should ship at 11.1 v.
Full is 12.6 for 3 cell.
LiPos are very predictable about voltage relationship to % of full charge. Modern LiPos start to be damaged below 3.5 v/cell at rest. 9.9v might be OK for a LVC setting, but its TOO LOW for the battery with no load on it.