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Old 01-06-2013, 02:18 AM   #1
hkeelljr
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Default real flight basic problem
About three years ago I purchased the Real Flight Basic sim. and have used it without any problems until recently. Started to used it one day and got an error message and it would not boot up. Tried undown loading it and re- down loading it to no avail. Called and left a message with customer service but no word yet. Has anyone else had this problem before?
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Old 01-06-2013, 04:41 PM   #2
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Originally Posted by hkeelljr View Post
About three years ago I purchased the Real Flight Basic sim. and have used it without any problems until recently. Started to used it one day and got an error message and it would not boot up. Tried undown loading it and re- down loading it to no avail. Called and left a message with customer service but no word yet. Has anyone else had this problem before?
Sorry HKjr, I haven't seen or heard of that one before. What does the error message say?

and Welcome to WattFlyer! I hope we can get you back on track.
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Old 01-06-2013, 04:48 PM   #3
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I've installed it on a Windows XP and a Windows 7 with no issues.
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Old 01-06-2013, 06:30 PM   #4
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The message is "Knife Edge Software installer has stopped working." And our system operates on Windows 7. Thanks for the help.
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Old 01-07-2013, 12:21 PM   #5
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Do you have another computer to install it on such as a laptop? If it will not install on the other and you get a similar error message you know it is the software. If it does install then you know its a windows problem. Hope this helps if not a little
Happy flying may your crashes be limited and if they are not limited let them be cool.
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Old 01-07-2013, 05:01 PM   #6
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Fishbonez, Yes I did try to load it to a laptop, and it didn't work. It is on another system in the house but I haven't tried to run the program with the controller yet as that unit is tied up with my youngest son. Oh well, I thank you much for the info. Maybe I can use this as an excuse to the wife,no way, to purchase something better.
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Old 01-07-2013, 06:52 PM   #7
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Good News Fishbonez, I tried it on the other computer we have and it works! Thanks again for your input.
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Old 01-08-2013, 03:13 AM   #8
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Cool
Im Glad you were able to get it to work and enjoy
Happy flying may your crashes be limited and if they are not limited let them be cool.
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