Flyzone (HOBBICO) Millennium Master (RxR & TxR)

[guapoman2000]

Just a quick note of what I have experienced with this new Model known as the Millennium Master from Flyzone (HOBBICO - TOWER Product).

I had complete confidence on the model as it came out of the box so, I followed ALL instructions carefully and to the "T" and my maiden result was not all that nice. Please note a buddy bought the same model and his maiden went okay on the same day.

To save you from going to other RC Discussion Threads, I am going to provide you with the Letter I sent to Electronicsupport at Hobbico.

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Dear Sir or Madame:

On Friday, 12-28-2012, I purchased the Flyzone Millennium Master TxR from Bob's Hobby Center in Orlando, Florida. I have been in the hobby for 40+ years and like to say that this model is very well designed and it handles like a baby doll. I say this because my buddy bought one as well and I video recorded his flight.

However, my model had an issue with an erratic Throttle condition and as you know the motor is controlled by the Brushless Electronic Speed Controller (ESC) of which I have not been able to locate any Programming Instructions to figure out why my motor is being STOPPED all of a sudden during high speed RPMs around 1/2 Throttle and then, it starts back UP again causing the Propeller, Propeller Adapter and Spinner assembly as a whole to depart my Flying Model during a high steep climb and resulting in a stall and crashing. I have documented this condition carefully and recorded many Video footage of the defective product. Needless to say my model is not in its pristine condition out of the box as a result of this defective Electronics (ESC).

In my troubleshooting, I have eliminated the STOCK provided 1800mAH Lithium Polymer battery, the ANY-LINK RF device, the STOCK 37mm Brushless Outrunner motor and to verify it is in fact the ESC, I replaced the ESC with one of your competition (E-Flite 30-AMP Switch Mode ESC). The STOCK motor, if I may say (You can verify this by watching my Videos) very smooth commutation resulted throughout the Throttle Range, unlike the STOCK No Name, No Programming Instructions ESC that came with the model as I reached 1/2 throttle it made a horrible squelch noise and the Motor stop all of a sudden and a few mini-seconds later it starts up again while keeping the Throttle Stick at the same 1/2 throttle point.

I would like to discuss this matter with an experienced Technical Agent in your company and secure for a new model, if possible. I have repaired the existing model but, the Videos do not show the terrible condition of the frontal FUSE nor those delicate and fragile Decals that almost looks like paint (Very Poor feature of this model).

Here are links to the Videos!

1. Video showing the STOCK ESC producing the condition I have described above (first one is CRASH):

Flyzone Millennium Master Maiden Crash 12-31-2012

Flyzone Millennium Master STOCK Re-Maiden 01-01-2013

2. Videos showing a reproduction of the In-Flight Condition exhibiting from the STOCK ESC:
https://vimeo.com/56600145

2A. Video showing a competitor's ESC (E-Flite 30-AMP Switch Mode):
https://vimeo.com/56604851

I hope that I have provided enough information so, someone can call me up as soon as possible. Understandably, I am very upset that my new shiny Model has been damaged at no fault of mine and the various videos show the issue on the STOCK ESC.
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Needless to say that today someone received their model and quickly wasted no time and assembled it to find an identical issue with his model and you all can see his Video up at:

http://youtu.be/qD4vBemj3ds

[guapoman2000]

I am sorry to report, another person is having STOCK ESC issues with this model as he reported over at:

http://www.rcgroups.com/forums/showp...&postcount=277

[guapoman2000]

Good morning! I am presently fending off a Cold or something similar and could not sleep so, I monitored the Shipping Progress on my Returned Millennium Master with a Defective STOCK ESC.

In looking at all the different STOPS (Arrivals / Departures) it may have been better for me to have Paid for Shipping (I always use FEDEX Ground) as I was amazed how many loops and passes my model did on UPS. It certainly went pretty fast from Nashville, Tennessee to Hodgkins, IL (took 10 hours and near Chicago).

However, I just don't understand why once at Indianapolis, Indiana from Nashville, TN, it did not veer towards the West from I-64 onto I-74 towards Urbana, IL.?? I mean the model went all the way to Chicago, IL. (approximately ~ 141 mile deviation).:o



Well, in any case it is sitting at Urbana, IL which is a stone's throw to Champaign, IL.

Also, I am impressed in the relatively large Facility HOBBICO has at this location which is North Champaign and right next door to a super large FEDEX facility!!!:









I just pray that the Box is still in one piece!

[guapoman2000]

Gals and Guys and Other Creatures

I just could NOT believe my eyes when I walked in my room to see this large box on my Desk Chair! Of course, I quickly opened it and to my pleasant surprise I found this!

TATIC 4-Channel 2.4G Transmitter that comes with the 6-Channel TACTIC Receiver!

I like to thank HOBBY SERVICES (HOBBICO - TOWER) for such a great gift!

I am stroked !

[guapoman2000]

Hi Carlos,
Tom is out of the office this week so I am responding to your message. First your point about ESCs – I agree the ESC is a crucial part to the plane’s power system and sometimes the documentation for them can be either cryptic or severely lacking. We’ve worked with several of our suppliers to improve the overall product manuals (larger, easier to read pictures, proper English translations, tips for new flyers, etc.) A logical next step is to improve the electronic component manuals which include the ESC. This will take some time as there are many different makes and models, but the good news is that most follow the same programming format. I’ll continue to work on a method to make it easier to understand all those beeps and tones, maybe a tutorial video even?

Second, regarding Hobbico specifically, we have a great relationship and we are located very close to their headquarters. They are very receptive to product improvement ideas and we have seen them release tech notes and make product design changes as a result of input from customers. I will forward your note about the need for improved ESCs instructions to the electronic components product manager and ask them to make improvements.

I greatly appreciate your feedback and suggestions for improvements.

Regards,
Mark

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Mark Goetze
General Manager
Motion RC, LLC