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Old 08-18-2011, 09:49 AM   #1
jap71173
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Default Great Service from Great Planes and Tower Hobbies

Just wanted to share that I had one of my best customer service experiences from Great Planes and Tower Hobbies Recently.

Had a defective esc (full story) and although I called them past the 30 day limit on returns... they sent me out a new esc the same day for no charge and didn't even ask that i return the old one... took literally 3 minutes to resolve my issue and i got a live person the first time i called.

Great service guys!!!

-John

Every takeoff is optional. Every landing is mandatory!

AMA #964800
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