Wattflyer RC Network: RC Universe :: RCU Magazine :: RCU Forums :: RCU Classifieds :: RCU User Reviews :: RCU YouTube
Home Who's Online Calendar Today's Posts RealTime Post Spy Mark Forums Read
Go Back   WattFlyer RC Electric Flight Forums - Discuss radio control eflight > Vendor Discussions > Company Discussions
Register Members List Wattflyer Extras Articles Search Today's Posts Mark Forums Read Social Groups

Company Discussions Discuss your company experiences here.

Thank you for your support (hide ads)
Reply
 
Thread Tools Display Modes
Old 03-31-2012, 01:46 AM   #1
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Angry Slow or NO DELIVERY

Has anyone used AERO BALSA, I ordered an autogyro from them on 3/17/2012 (that was 14 days ago) TRACKING # ONLY SAYS IT WAS SHIPPED on march 22nd. THAT'S ALL the info i get from USPS. THE OLD GRUMP
old grump is offline  
  Reply With Quote
Old 03-31-2012, 12:51 PM   #2
rcers
Community Moderator
 
rcers's Avatar
 
Join Date: Jul 2005
Location: Trophy Club TX
Posts: 6,202
View rcers's Gallery57
Thanked 502 Times in 492 Posts
Awards Showcase

WAA-08 Pilot 
iTrader: (4)
Friends: (9)
Default

Old Grump - I am wondering if there is an issue with your address?

You have posted issues with:
  • 2/27 Heads Up (three threads)
  • 7/11 with Advantage Hobby
Do other orders you place have issues getting there?



Sounds like there may be an address issue to me?


Mike
rcers is offline  
  Reply With Quote
Old 04-01-2012, 02:54 AM   #3
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Angry Lost autogyro

Still NO SCOUT from AERO BALSA ,NOW it's two weeks , got tracking number ,all it say's is departs sort on march 22nd . Talked to USPS service department, they say it's out for delivery?? Emailed AERO BALSA two days ago,no reply. Is it only me,my last two orders have been nothing but trouble.THE OLD GRUMP
old grump is offline  
  Reply With Quote
Old 04-01-2012, 01:37 PM   #4
rcers
Community Moderator
 
rcers's Avatar
 
Join Date: Jul 2005
Location: Trophy Club TX
Posts: 6,202
View rcers's Gallery57
Thanked 502 Times in 492 Posts
Awards Showcase

WAA-08 Pilot 
iTrader: (4)
Friends: (9)
Default

So OLD GRUMP - did you see my question or did you just come to express concern?
rcers is offline  
  Reply With Quote
Old 04-01-2012, 03:43 PM   #5
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Angry No GYRO

YES they have my address right. USPS is useless. OLD GRUMP
old grump is offline  
  Reply With Quote
Old 04-06-2012, 05:34 PM   #6
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Unhappy SLO OR NO delivery of SCOUT

IT's now 15 day's All USPS say's Is they can' find it ,the label may have fallen off. AERO BALSA said if it don't show up by Friday they will ship one again. I hope they use UPS THIS time. THE OLD GRUMP
old grump is offline  
  Reply With Quote
Old 04-06-2012, 06:14 PM   #7
Old Fart
Lost at LAX
 
Old Fart's Avatar
 
Join Date: Jan 2006
Posts: 2,169
Thanked 78 Times in 76 Posts
iTrader: (2)
Friends: (6)
Default

Try Lone Star balsa some time. If they can find my office at the airport, they can find anyone

Jeff/LAX
(don't panic - I don't land the planes)
(but I've been known to lie.....)
Old Fart is offline  
  Reply With Quote
Old 04-06-2012, 06:28 PM   #8
hayofstacks
Super Contributor
 
hayofstacks's Avatar
 
Join Date: Jan 2012
Location: Utah
Posts: 1,557
Thanked 115 Times in 114 Posts
iTrader: (0)
Friends: (5)
Default

Funny, I have gotten over 50 things from usps, and I have never had a single package lost. Both ups and fed ex I have lost several and had them damaged.

Sounds like there is only one constant in all of your threads. I can guarentee it wasn't heads up fault, except for the missing peice, which you had in your hands the next day. Even though you didn't contact them, trough practically clearvoiance, they were still able to get it to you, the next day. And you still have a problem with them.

As amatter of fact, heads up had my package in utah, from florida, within two days. Every time. What was your issues with them again?
hayofstacks is offline  
  Reply With Quote
Old 04-07-2012, 05:17 PM   #9
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Unhappy Lost scout autogyro kit

It's 18 days now ,USPS say's ,(the shipping label might have fallen off ) AERO BALSA said they will send a SCOUT,AGAIN IF the first one doesn't show up by APRIL 6th. I SURE HOPE SO. THE OLD GRUMP
old grump is offline  
  Reply With Quote
Old 04-07-2012, 08:10 PM   #10
bbqflyer
Member
 
bbqflyer's Avatar
 
Join Date: Apr 2011
Location: Avon, IN
Posts: 119
Thanked 6 Times in 6 Posts
Club: Black Sheep RC Club, Danville, IN
iTrader: (0)
Friends: (7)
Default

Hey guys, there's a reason he's called "OLD GRUMP!" cut him some slack! lol

That's not flying, that's just falling with style.
bbqflyer is offline  
  Reply With Quote
Old 04-08-2012, 01:03 AM   #11
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Default Still no SCOUT. Guess i'm out $100.

USPS said they will call back. They never did. AERO BALSA said they would send a SCOUT if it doesn't come by 4/6 it didn't . OLD GRUMP
old grump is offline  
  Reply With Quote
Old 04-11-2012, 01:35 AM   #12
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Thumbs down SAME old story, no delivery of SCOUT

It's 21 days now USPS won't do anything ? AEROBALSA say's HE will send another SCOUT. Some day i hope. THE OLDER GRUMP
old grump is offline  
  Reply With Quote
Old 04-11-2012, 01:38 AM   #13
rcers
Community Moderator
 
rcers's Avatar
 
Join Date: Jul 2005
Location: Trophy Club TX
Posts: 6,202
View rcers's Gallery57
Thanked 502 Times in 492 Posts
Awards Showcase

WAA-08 Pilot 
iTrader: (4)
Friends: (9)
Default

Glad you feel better posting here. That's all that matters.

USPS won't do anything for you - as you were not the shipper. By the way neither with UPS, FEDEX, or any other shipper.

The person who pays the money to ship has to make the lost claims and file for compensation (if it was insured).

I still think - since you have so many delivery issues with different vendors there is an issue with your shipping address.

Mike
rcers is offline  
  Reply With Quote
Old 04-11-2012, 03:18 AM   #14
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Thumbs down SCOUT again

I Never had a shipping problem before in the 50 + years in RC. MY address is very easy to find, many ,many deliveries with no problems. For some strange reason USPS screws up again and again the last two orders. I hope to one day get a SCOUT delivered. THE OLD GRUMP
old grump is offline  
  Reply With Quote
Old 04-11-2012, 03:25 AM   #15
kyleservicetech
Dennis V
 
kyleservicetech's Avatar
 
Join Date: Apr 2008
Location: Wisconsin, USA
Posts: 8,086
Thanked 698 Times in 680 Posts
Club: www.racinercclub.com (I'm the newsletter editor)
Awards Showcase

Outstanding Contributor Award  3kW  2kW  100mph Speed Demon 
iTrader: (1)
Friends: (20)
Default

Originally Posted by rcers View Post
Glad you feel better posting here. That's all that matters.

USPS won't do anything for you - as you were not the shipper. By the way neither with UPS, FEDEX, or any other shipper.

The person who pays the money to ship has to make the lost claims and file for compensation (if it was insured).

I still think - since you have so many delivery issues with different vendors there is an issue with your shipping address.

Mike
I'm not certain exactly how this works with smaller packages delivered through UPS, FEDEX, USPS and similar shippers.

But before retiring, there was a BIG difference in shipping terms for truck delivered expensive, heavy circuit breakers that can weigh near 1000 pounds each, and cost well north of $10,000 each, without their electronic controls. The control cost can double that.

We had FOB shipments (Free On Board) with different designations, FOB Origin, and FOB Destination.

FOB Destination is where the factory owns the equipment until it's delivered to the receiving dock of the customer. Any damage claims, and the factory got it corrected. (This costs extra on the shipping charges)

FOB Origin is where the customer owns the equipment the second it leaves the FACTORY shipping dock. Any damage claims, the customer has to work it out with the shipper. I got a lot of calls on damage claims with this type of shipment, and had to explain to the customer just how this process worked. It was not fun. Had to refer a lot of unhappy customers to our Supervisor when things got out of hand. (Think about a trailer load of $$$$ breakers that got double stacked by the shipper, when the shipping crates are plainly marked DO NOT DOUBLE STACK. It was not hard to have a $100,000 damage claim.)

Interesting enough, this shipping information is covered in detail when the customer places the order for one or more of these high voltage breakers.

Take a look:
http://freightsavingstips.com/2010/0...es-f-o-b-mean/

DennyV
Retired and the days are just too short, busier than ever!
kyleservicetech is offline  
  Reply With Quote
Old 04-11-2012, 03:55 PM   #16
rcers
Community Moderator
 
rcers's Avatar
 
Join Date: Jul 2005
Location: Trophy Club TX
Posts: 6,202
View rcers's Gallery57
Thanked 502 Times in 492 Posts
Awards Showcase

WAA-08 Pilot 
iTrader: (4)
Friends: (9)
Default

Yea I was not speaking of FOB - but the common shippers like UPS USPS, FEDEX all have to deal with the shipper for refunds, insurance claims etc.

Here is the USPS claim form. As you can see you have to have the shipping receipt - something the buyer does not have...

http://about.usps.com/forms/ps1000.pdf

I used to ship dozens of orders of PC and printers every single week to customers 23 years ago in a job - and the shipper is the one with the task at least with FedEx, USPS and UPS (who we used) when stuff goes missing or damaged.

Of note for the year I was doing that job - FedEx only lost One shipment they were never able to find. They beat the crap out of stuff - but it got there!

Mike
rcers is offline  
  Reply With Quote
Old 04-11-2012, 08:02 PM   #17
old grump
Member
 
old grump's Avatar
 
Join Date: Dec 2009
Posts: 76
Thanked 4 Times in 2 Posts
iTrader: (0)
Friends: (0)
Smile SCOUT replacement

THE SCOUT FINALLY CAME , WOOPY, NICE KIT & it's made in USA. THE OLD GRUMP
old grump is offline  
  Reply With Quote
Reply

  WattFlyer RC Electric Flight Forums - Discuss radio control eflight > Vendor Discussions > Company Discussions

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Slow fly prop question Rbwindover General Electric Discussions 6 03-11-2012 03:03 AM
my mini ultra stick escapades hayofstacks Crash and Safety Forum 0 03-05-2012 12:07 AM
Slow stick motor Monterey10 Beginners 7 09-16-2011 03:11 PM
For Sale Millennium RC Slow Stick X ARF NEW!!!!! Fatcat1 Airplanes - Electric For Sale & WTB 0 08-05-2011 11:28 PM
Slow Stick troubles spaten ParkFlyers 6 05-20-2011 07:05 AM


All times are GMT +1. The time now is 07:06 AM.


Powered by: vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2005 WattfFlyer.com
RCU Eflight HQ

Charities we support Select: Yorkie Rescue  ::  Crohn's & Colitis Foundation



Page generated in 0.23363 seconds with 51 queries