Monday, July 2, I purchased a Rare Bear ARF from Toysonics.
During the online order process you must watch their ordering software with regard to shipping costs.
Their default shipping setting is the most expensive USPS priority mail. 2-3 days
In my case $31.00 for a 55 dollar purchase for 1/2 lb. airplane.
If you change that to UPS ground and advance a screen, then return, it automatically reverts to the more expensive shipping option.
Well, they got me.
To make matters worse, I have yet to receive my order! 5 DAYS LATER!!!
If your going to be charged for 2-3 day expedited shipping don't you think you should receive the package in 2-3 days???
I of course sent an email to ask for a store credit or refund of the shipping charges to which the reply was basically go to hell as they refused to make ANY compensation. I still do not have my package.
I am filing a complaint with the Better Business Bureau of the City of Industry, Ca. and warning others that do business with Toysonics about their unscrupulous business practices.
It is a designed rip off. They know it and are intentionally OVERCHARGING for shipping and NOT delivering on their promises.
NOW, I receive an email stating they have cancelled my order.
In other words, [B]5 DAYS later the item has not left their warehouse!
They are pathetic. period.
When you question their business practices they refuse to sell to you.
Spend your money elsewhere.