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Old 01-29-2009, 04:13 PM   #2
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Join Date: Jan 2009
Location: Nashville
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Hi Mike,
I'm sorry it took so long to to reply to your email. Our new case system is still pretty new to us, however, there is no reason why it should take that long to respond. Our Customer Support Manager is aware of your situation and will be taking steps to prevent delays like this in the future. To help with that, would you be willing to PM me with your case information and who you were in contact with? Also give me a call sometime at 615-732-7217 and I'll fix you up with the product you wanted at the sale price. We'll do our best to make it right for you.

Jason Cole
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