Thread: Support_Needed HL Doesn't Read E-mail...
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Old 08-04-2010, 10:42 PM   #4
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I did - you are approaching your resolution with e-Mail. They have not replied. Now it is time to pick up your telly and talk to them.

Not all companies do well with email. Most are much better positioned to handle it on the phone.

You have answered your own question - they clearly have email issues. Check. See if they do better by phone.

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