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Old 01-29-2009, 01:59 AM   #1
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Join Date: Aug 2005
Location: Dallas, TX, USA
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Default Poor response time from email to sales/support

Late last Friday evening I sent a question to H-L sales support via the link at the bottom of the front page.

I finally got a reply today. Of course now the item I asked about is no longer on sale and I most certainly am not buying at regular price.

This is the second time it's taken what seems to me inexcusably long delay in answering customer queries.

Never used to be so miserably slow.

Needless to say I am less than pleased.

Mike N

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