Email I just received:
In going through our records recently, we noticed that you haven't made a purchase from us since this past Spring. At that time we were going through some challenging transitions with our operating system, our website, and our warehouse software. Going through all of this at one time led to unsatisfactory service levels for a few of our customers, and while not every customer experienced a problem, one is too many. If you experienced any delays or problems in your last order, we sincerely apologize. Since then, we've been working very hard to fix those issues.
That's why I'm emailing you today asking you to give us another chance to be your R/C supplier. We've recently received a lot of innovative, quality, new products with more to come. Our improved operations will allow us to ship your order the same day if it's placed before 4pm. Your business is important to us here at Hobby Lobby and that's why we're offering you 20% OFF any order for in-stock products placed between now and November 25th. Just use coupon code WELCOMEBACK to take advantage of this special offer. (This offer excludes 2.4 GHz radios and Traxxas products)
We continue to work toward improving our products and services and welcome your comments and suggestions. Our goal is to be the best R/C supplier in the business and we hope you'll give us a call soon at (866) 512-1444, or visit us at
www.hobby-lobby.com to give us a chance to serve you again.
Share the fun,
David Carley
Chief Operating Officer
Hobby-Lobby International - Y
20% off code
